Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

2. How We Use Cookies

We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

3. Types of Cookies We Use

We use the following categories of cookies:

3.1 Strictly Necessary Cookies

• Purpose: These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site and using the shopping cart.
• Examples: Session cookies that keep you logged in during your order process.
• Consent: These do not require your consent as the website cannot function properly without them.

3.2 Performance/Analytics Cookies

• Purpose: These cookies collect information about how visitors use our website, such as which pages visitors go to most often. We use this data to improve our website.
• Examples: Google Analytics.
• Consent: We will ask for your consent before placing these cookies.

3.3 Functionality Cookies

• Purpose: These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.
• Consent: We will ask for your consent before placing these cookies.

3.4 Targeting/Marketing Cookies

• Purpose: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement.
• Consent: We will ask for your consent before placing these cookies.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service and deliver advertisements on and through the Service. These third parties include:

• Payment Processors: (e.g., Stripe, PayPal) for transaction security.
• Analytics Providers: (e.g., Google Analytics) for site traffic analysis.
• Marketing Platforms: (e.g., Facebook Pixel) for ad performance.

5. Managing Your Cookies

You can manage and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

However, if you do this, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. Any changes will be posted on this page.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

• Email: info@goldencastle.uk
• Address: 46-50 High St, Tunbridge Wells TN1 1XF, UK